Terms & refunds

Terms & refunds

Our fourth principle, written as terms: nothing here is designed to make you come back.

Sessions

  • In our first season you pay per session. Tickets are refundable up to 12 hours before the session starts.
  • If we cancel a session, you get all of your money back, or a place at another session if you prefer.

Passes, later

  • We plan to add a four-visit pass after the first season. It will never renew on its own, and unused visits will be refunded on request at the per-visit price you paid.
  • We will not sell annual memberships.

Gift cards

  • Gift cards never expire and carry no fees.

Events and retreats

  • Event tickets are refundable up to 72 hours before the event. Retreat deposits and refunds are set out on each retreat page.

Online purchases

  • Every online purchase comes with a copy of the agreement by email, as Alberta’s Internet Sales Contract Regulation requires.

Draft for review by an Alberta lawyer before launch. Updated 2 November 2026.